Click on the following topics to find answers to frequently asked questions.
Parking is available at the tour’s starting location. After your purchase tickets, you’ll receive emails with parking suggestions.
Our tours serve enough food that for most participants, lunch afterwards is not necessary. Our food tours are not intended to replace breakfast and lunch combined, so please consider eating a light breakfast before the tour.
Tours generally last about 3.5 hours and participants can expect to be standing or walking for a good portion of the tour. We walk at a moderate pace and also provide sit down locations at most all of our stops.
Staunton is a hilly city and our route is designed to give a more “down hill” approach however, there are two inclines which we break up so it doesn’t create an issue for guests. There is a stairway along the tour route as well. Food tours will be on hard surfaces (sidewalks). If you have questions or concerns feel free to email us at email@example.com prior to purchasing your tour ticket.
Currently our tours can accommodate vegetarian and gluten free preferences. Please be sure to indicate any dietary restriction for anyone in your group at the time of your ticket purchase. If we know in advance, we may be able to accommodate dietary needs however some locations may not have a suitable alternative. If someone in your group has a life-threatening food allergy we DO NOT recommend this food tour.
Water is provided at many tasting locations along our tour. However, we encourage you to bring your own water bottle along especially on hotter days.
A list of all the current tasting locations can be found on the individual tour experience page. Food-tasting locations can change without notice.
Tours are held rain, shine, and in all temperatures. We reserve the right to cancel a tour due to weather if safety is threatened, and if there are less than 3 persons on a specific tour.
If we cancel a tour, we will at your discretion, either, 1) reschedule you to another tour date (subject to availability), 2) issue you a Gift Certificate that you can use within the next year, or 3) refund your ticket purchase.
If you cancel, with at least 24 hours notice, we’ll either, 1) reschedule you to another tour date (subject to availability), or 2) issue a Gift Certificate.
Tickets and fees are non-refundable for cancellations with less than 24 hour notice.
Yes, Gift Certificates are available for all our tours. You many purchase them in any dollar amount suitable to your interest and needs. To purchase or learn more, visit our Gift Certificates page.
Yes. The tour is up to 3.5 hours in length with a lot of standing and walking, please consider this when deciding whether the tour is appropriate for your child.
Please note IDs will be checked for all persons with an “adult w/ alcohol” ticket.
Absolutely not! Our tours combine architectural commentary, historical facts, local culture and culinary insight into a unique 3-hour experience. Imagine walking through the city eating our most delicious foods while discovering the insight from real locals.
Absolutely! We strongly encourage locals to attend and learn a little more about the city, discover new exciting restaurants, or just spend a great afternoon with us in downtown. You’re guaranteed to gain a new appreciation of your hometown! The tours are also a great way to showcase your city to out-of-town guests!
Yes, advance ticket purchase is required. Events typically sell out quickly. To maximize your chances of getting the date, time, and number of tickets you prefer, please book well in advance. Tickets can only be purchased from our website. Non-ticketed individuals, walk-up traffic, and cash purchases are not accepted the day of the tour. Persons without a ticket will not be permitted on the tour.
We do not provide a waiting list. Please email us to let us know what date you are interested in if you do not see availability.
Gratuities are greatly appreciated, but not mandatory. The standard gratuity in the tourism industry is 15%-20%.
Yes, bathrooms are available during the tour at select food-tasting locations.
The tours are held rain, shine, snow, and in all temperatures. In the event of inclement weather, we will be able to go inside many of the establishments on the tour. We advise to check the weather conditions for your day’s event and dress appropriately.
While all tasting locations are accessible, there is a stairway along the tour route making this tour not suitable or accessible for persons who use a wheelchair. If you have questions or concerns feel free to email us at firstname.lastname@example.org prior to purchasing your tour ticket.
At this time, we only offer tours in English.
Guests who are hard of hearing, Deaf, or hearing impaired can be loaned a written script of the narration the day of the tour upon advanced request.
Soon we will be able to accommodate a variety of special requests (birthdays, friends day out, family outings, bachelorette or bachelor parties, out of town guests, corporate visitors, team building, and more). Please visit our private tours page for details.
You should always have comfortable shoes, your camera and/or cell phone. When it’s really hot out, we recommend an application of sunscreen on exposed parts of the body, a lightweight pair of sunglasses, a hat, and bottled water. During the cooler seasons it’s important to wear an extra layer of clothing and consider bringing a scarf, gloves, and a winter hat. If it looks like rain, please bring a rain jacket or umbrella. Check the local weather report the day of your event and bring along any item you feel necessary to make your walk more enjoyable.